Legal information & Terms
Key legal notices for Offermomentum vehicle diagnostics and related services in New Zealand.
This page explains terms of service, consumer rights under NZ law, limitations and dispute procedures.
Terms of Service
These terms govern the provision of diagnostics, reporting and advisory services by Offermomentum in New Zealand. By booking or using our services you agree to these terms.
- Services are supplied as described in the booking confirmation.
- Estimates and times are indicative; additional work or diagnostics may require separate agreement.
- We retain ownership of diagnostic reports until payment is cleared where applicable.
Consumer rights (New Zealand)
Offermomentum operates under New Zealand consumer protection regimes including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 where they apply.
Your entitlements
- Services must be carried out with reasonable care and skill.
- Information provided must not be misleading.
- If services fail to meet guarantees, you may be entitled to remedies including re-performance, refund or compensation.
What we ask of you
- Provide accurate vehicle history and symptoms.
- Make vehicle available at the agreed time or allow access for mobile diagnostics.
- Promptly report any concerns so we can investigate.
Privacy & Data Handling
We collect minimal personal data required to provide services and communicate with you. For full details see our Privacy Policy.
Key points:
- We retain diagnostic logs and reports for service purposes and legal compliance.
- Data retention periods vary; requests to access or delete data should be made in writing to the address below.
- We will only disclose personal data where required by law or with your consent.
Privacy & compliance officer
Liability & Disclaimers
To the fullest extent permitted by law:
- Offermomentum's liability for loss or damage arising from services is limited to direct loss and capped at NZD 5,000 or the invoice amount, whichever is greater, unless otherwise agreed in writing.
- We are not liable for consequential losses, indirect loss, loss of profits or loss of use of the vehicle except where mandatory law provides otherwise.
- Recommendations provided in reports are advisory; repair decisions remain with the vehicle owner.
| Category | Limit |
|---|---|
| Direct damages | NZD 5,000 |
| Invoice dispute | Invoice value |
| Consequential | Excluded |
Dispute resolution & Governing law
These terms are governed by the laws of New Zealand. If a dispute arises we request contact so we may attempt informal resolution.
Complaints & External agencies
If you consider your rights under NZ consumer law have been breached you may contact the Commerce Commission or Citizens Advice Bureau for guidance. Complaints about vehicle safety can also be raised with Waka Kotahi where relevant.
Business details
- Trading name: Offermomentum
- Legal entity: Offermomentum Ltd
- NZBN: 9429041234567
- Address: 12 Kepa Road, Orakei, Auckland 1071
- Phone: + (64) 21 374-85-90
Contact for legal enquiries
For formal legal notices or requests under privacy law (Privacy Act 2020) please write to:
Offermomentum Ltd12 Kepa Road, Orakei, Auckland 1071
Email: Offermomentum@outlook.com
Phone: +64 21 374-85-90
We aim to respond to lawful privacy requests within 20 business days as required by NZ law.